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Accommodation Reservation Policies

e-mail us at info@alpinewhistler.com

Payment
To Make Your Reservation, a one night's non-refundable deposit is due at time of booking to guarantee dates. Balance of payment is due no later than 45 days prior to arrival. Payment can be made by Visa, MasterCard and American Express.

We're sorry, we do not accept personal checks.

Rates
All rates are listed in Canadian dollars and are subject to change. Additional guests over 6 years of age are charged extra at $35 per additional guest, per night, to the maximum set for each property.

Taxes
Please add taxes of 10% Room Tax and 5% GST where applicable.

Minimum Stay Requirements

Early, Value & Regular Seasons: 5-night minimum stay
December holiday season : 7-night minimum stay

Cancellation Conditions

More than 45 days prior to arrival date: One night cancellation fee
Within 45 days of arrival: Refund equal to number of nights re-rented during reserved dates less one night's rate as cancellation fee.

Check-in/Check-out Procedure
Alpine staff will meet guests at a prearranged, convenient location and provides ONE personal check-in for each reservation. Guests are also personally checked-out by Alpine staff on the day of departure.

Check-in: 4:00pm
Check-out: no later than 10:00am
Earlier check-in time may be possible, please inquire.

Unit Preparation
All units are prepared with fresh linens, towels, soaps and paper products, laundry detergent, dishwashing soap and detergent. Kitchens are fully equipped with full appliance packages and cookware, dishware, glassware and cutlery.

Housekeeping
Day-to-day housekeeping is the responsibility of guests. Full check-out cleaning and laundry will be carried out after guest departure which is part of our service. However, extra cleaning charges may apply if Management deems it necessary. Weekly maid service is provided for stays 7 nights or longer. Daily maid service is available by prior arrangement at a small additional cost.

Ski-in/Ski-out/Slopeside Access
Ski-in/Ski-out access is dependent on snow conditions, particularly in early & late season.

Number of Guests/Management Discretion
Each reservation is for a specified and confirmed number of guests. Alpine Vacation Accommodation requires notification, prior to arrival, of any increase in the number of guests, which cannot exceed the maximum set by each property owner. Alpine Vacation Accommodation reserves the right to refuse or interrupt service to any customer.

All units are strictly NON-SMOKING.
Sorry, NO PETS allowed.